Privacy & no-KYC

Can my hosting provider see the files on my VPS?

Short answer

Technically yes: any provider with hypervisor access can read an unencrypted guest disk and its memory. That is true of every virtualisation platform. What varies is whether they do, whether policy forbids it, and whether full-disk encryption keyed by you makes stored data unreadable when the instance is powered off.

Honesty matters more than reassurance here. Marketing that claims a provider "cannot" access your data on a normal VPS is false. The accurate statement is that access is possible, prohibited by policy, and made useless for data at rest by encryption you control.

Our position: staff do not access guest storage except where you ask us to, or where a valid order compels it. On the Bastion line the disk is LUKS2-encrypted with a passphrase we never hold, so at rest the question does not arise.

See also: Hypervisor · LUKS