Privacy & no-KYC

What data does a hosting provider collect about me?

Short answer

Most providers collect a name, billing address, payment card, phone number, government ID, signup IP address, and complete access and connection logs. OnionVPS collects an email address, a payment reference from the processor, and the technical state needed to run your instance. No name, no address, no document, no card, no connection logs.

The gap is what matters in a breach. A conventional provider's customer database is an identity dossier; ours is a list of email aliases and machine identifiers. Both can be stolen; only one is worth stealing.

We do retain what is technically unavoidable: which instance exists, on which host, with which IP, and the billing state. We do not retain netflow records, connection logs, DNS query logs, or the contents of your disk — and we do not have the ability to reconstruct them after the fact.

Typical provider versus OnionVPS
Data pointTypical providerOnionVPS
Legal nameRequiredNever collected
Billing addressRequiredNever collected
Government IDOften requiredNever collected
Payment cardRequiredNot accepted
Phone numberOften requiredNever collected
Signup IP addressRetained indefinitelyNot retained
Connection / netflow logsRetained 30–365 daysNot generated
Email addressRetainedRetained — the only identifier