Terms of Service

#The service

OnionVPS Systems L.L.C., a Seychelles International Business Company, provides virtual private servers on an unmanaged basis. We maintain the physical infrastructure, network connectivity, hypervisor and control plane. You maintain the guest operating system, applications, security configuration and data.

#Accounts

An account is identified by an email address. We do not verify identity and do not require any. You are responsible for maintaining access to that address; if you lose it, we have no alternative means of authenticating you, and we will not restore access on the basis of unverifiable claims. That is the direct consequence of collecting nothing else.

#Billing

Service is prepaid for the selected term. Prices are in US dollars and settled in cryptocurrency at the rate quoted on the invoice. Renewal invoices are issued seven days before the term ends. Service is suspended three days after a term expires unpaid, and data is retained for a further fourteen days before deletion.

#Refunds

First orders carry a seven-day money-back guarantee, refunded in full to an address you nominate. After seven days, terms run to their end and partial months are not pro-rated. SLA credits are separate and are not time-limited.

#Your obligations

• Comply with the Acceptable Use Policy
• Keep your instance secure and patched — a compromised instance that attacks others is your responsibility
• Ensure what you host is lawful in the jurisdiction hosting it
• Maintain your own backups; snapshots are a convenience, not a disaster-recovery guarantee

#Limitation of liability

Our aggregate liability is limited to the fees you paid in the three months preceding the claim. We are not liable for lost data, lost profits or consequential damages. This is standard for unmanaged infrastructure and is the basis on which the price is set.

#Termination

You may terminate at any time from the control panel; the current term is not refunded beyond the seven-day window. We may terminate for material breach of the Acceptable Use Policy, with notice except where harm is ongoing.

#Governing law

These terms are governed by the laws of the Republic of Seychelles. Nothing here limits rights you hold under mandatory law in your own jurisdiction.