七天保证
It applies to your first order and to your first order only. No reason is required. Write to support from your account email within seven days of provisioning and supply a receiving address.
加密货币退款如何运作
A crypto payment cannot be reversed, so a refund is a new payment that we initiate. It is sent in the coin you paid with, or in an agreed equivalent, at the rate at the time of refund. Network fees are deducted.
SLA 积分
Where monthly availability falls below the committed 99.99%, credits are applied automatically without a claim: 10% below 99.99%, 25% below 99.9%, 50% below 99.5% and 100% below 99%. Credits apply to future terms and are not paid out in cash.
哪些情况不予退款
- Terms beyond the seven-day window on a first order
- Renewals
- Accounts terminated for Acceptable Use Policy breach
- Add-ons already consumed, such as a Windows licence month in progress
OnionVPS Systems L.L.C.，Victoria, Mahé, Seychelles。有关本文档的问题： [email protected]. 本页为一般信息，不构成法律建议。